Important information
Your privacy is very important to Gardenia. We have established and implemented information-handling practices for www.gardeniaonline.com (“site”) that we believe are consistent with the standards and practices of doing business on the Internet.
Your use of www.gardeniaonline.com will be subject to the terms of our updated Privacy Policy. This Privacy statement describes the privacy practices for ” Online Services” data that we collect through this website, our Social Media Pages, the computers and mobile devices (the Apps), HTML- formatted email messages that we send you that link to this Privacy statement, through your communications with us.
This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect and process that information. We have prepared a detailed policy so that you can make an informed decision about the extent you provide your information to our site.
Your personal information
Gardenia creates user accounts, to communicate with users about Gardenia services, to offer users additional services, promotions and special offers and to charge for purchases made through Gardenia. Users may affirmatively opt-out of receiving promotional communications from Gardenia by visiting Gardenia. Personal account page and providing Gardenia with their e-mail address via the opt-out link.
Gardenia uses cookies to remember users on the site and to enhance users’ experience on the site. For example, when users with Gardenia accounts return to the site, cookies identify those users and allow the site to provide certain user-specific information such as Gardenia login information, choice of website language and country selection in addition to any other information we might collect in the future. Gardenia does not sell the information it collects to third parties.
Third party cookies
- We and our third party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.
- We may use advertising companies to publish ads for us. These companies may employ cookies and action tags to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the website or on their websites. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personal contact information.
To learn more about cookies, please visit http://www.allaboutcookies.org/
Your Email address
To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however, you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order Delivery address and phone number) to our staff and to third parties involved in the Delivery of your order or the analysis and support of your use of the website. We do not sell your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Payment information
When you place an order through the website, you are required to select a method of payment. Gardenia is not interested in your debit/credit card information nor does it store any of your debit/credit information, since orders could be paid at the door directly to Gardenia through cash on Delivery method of payment. Online debit/ credit card payment is also an option for payment methods. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.
Order placement information
Personal information required during the order process includes name, address, phone number, email address as well as the recipient details and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with our staff when processing your order. We have an agreement with all of our staff, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information
Marketing
We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
-We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising: If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.
-To provide you with the highest level of service, we may occasionally send you details of products, services, discounts, promotions and campaigns, which we think may be of interest to you: If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.
Disclosure of your personal information
We may disclose your information to our staff and to third parties involved in the Delivery of your order, and the analysis and support of your use of the website. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.
Protection of your personal information
Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology.
IP addresses
IP addresses are the Internet Protocol addresses of the computers that you are using.
Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.
Changes to the privacy policy
Gardenia may modify this Privacy Policy from time to time and without prior notice. We recommend that you review the Privacy Policy each time you visit to stay informed of our privacy practices.